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February 25, 2019

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Introducing our Live Chat Support feature

July 7, 2016

Last week we’ve revealed our NEW EMPAKGLASS.COM

 

Today, we’re going to tell you about a new feature we’ve never before offered:

 

LIVE CHAT

 

We know that you don’t want to have to dig through a website to find the information you seek. You’re busy; we get that.

 

So we’re activating a live chat feature on our new website. When you’re working and have a question or issue, we want to be right there with you to get it resolved in that moment.

 

Just type the subject, topic or service on which you require support, and you will be immediately redirected to the right specialist.

You also have the option to email us during the chat offline hours, and ask these questions as well.

We want to offer as many communication methods as possible for you to get your questions answered the moment you have them.

 

We understand how important it is to get an issue resolved in a speedy manner, and we’ll be monitoring the effectiveness of this tool to make sure it’s performing optimally for our clients.

 

On a mobile version, you’ll also be able to use this new feature, by clicking the “Chat with us!” button placed on the footer of our new website.

 

We can’t wait for you to experience all Empakglass has to offer, starting today.

 

We’re positive that our new features and products will help to strengthen our partnership with you.

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