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In today’s competitive container glass market, fillers are demanding tighter control, more transparency, and greater stability from their packaging supply chain. To meet these expectations, Empakglass has deployed its Concept+ integrated support program, combining the strengths of both Hot End and Cold End & Quality engineering into a single, unified onsite service.


This week, two Empakglass Service Engineers — one specialised in Hot End process optimisation and one focused on Cold End and Quality — are working shoulder-to-shoulder inside a major container glass plant in South Korea. Their mandate comes directly from the filler of the jars, ensuring that production meets standards and expectations of the brand owner whose products will ultimately reach consumers.



A Full-Line Support Approach


Concept+ goes beyond traditional troubleshooting. Our engineers are embedded along the entire production line, observing, analyzing and supporting real-time operations from gob to pallet. By combining expertise across both ends of the process, Empakglass delivers a holistic view that individual departments inside the factory often cannot access.



Hot End Expertise


At the Hot End, our Service Engineer applies advanced diagnostic tools, including high-resolution thermal cameras, to evaluate mould temperatures, glass distribution, forming stability, shear performance, and gob delivery. Through frequent thermal audits and data capture, we highlight temperature imbalances, forecast future defects, and recommend practical adjustments aligned with industry best practices.

These insights are compiled into actionable suggestions, helping the plant stabilise forming conditions, reduce defects, and improve pack-to-melt ratios.





Cold End & Quality Support


Downstream, our Cold End & Quality engineer monitors inspection equipment efficiency, tracks defect trends, analyses rejection patterns, and supports the plant’s QA team. The goal is simple: ensure the final product meets filler expectations in appearance, strength, and consistency, with traceability that reinforces confidence in every jar produced.

From camera inspection tuning to sampling plans, dimensional checks, and defect root-cause identification, our engineer brings strong Cold End know-how directly to the production floor.





Working for the Filler – A Neutral, Knowledge-Driven Perspective


Because the mandate comes from the filler, Empakglass operates as an independent, neutral set of expert eyes inside the glass plant. This unique position allows our team to:

  • represent the filler’s interests objectively

  • support continuous improvement across departments

  • ensure alignment between production reality and market requirements

  • foster transparent technical communication between all stakeholders




Delivering Best Practices – The Heart of Concept+


Empakglass’s Concept+ is built on one philosophy: experience becomes more valuable when shared.

Throughout their mission, our engineers consolidate observations from Hot End and Cold End into unified recommendations. These reflect global best practices in forming, inspection, and process stability — not generic advice, but tailored solutions addressing the specific conditions of the South Korean plant.



Driving Quality from Start to Finish


By joining forces onsite, Empakglass Service Engineers provide the plant and the filler with something rare in the industry: a continuous, connected technical support chain that spans from molten glass to final packaging.

This is Concept+ in action — integrated knowledge, modern tools, and frontline presence, all aimed at delivering stable, efficient, defect-reduced production that meets the filler’s expectations consistently.




We look forward to new challenges and to continuing our mission of finding smart, effective solutions for the Glass Industry!







Would you like to know more?


Contact directly:


Portugal Office (Lisbon):

Phone: +351 218 079 529


Bulgaria Office (Plovdiv):

Phone: +359 898803090


India Office (Hyderabad):

Phone: (+91) 9440352525




Or for trainings:


If you need more detailed information on the fees, dates and target audience, contact Empakglass through: training@empakglass.com or management@empakglass.com


These are seminars developed by professionals to professionals, on the glass packaging industry and industries that also contact with glass as a packaging material.

 
 
  • Writer: Management team
    Management team
  • Nov 27, 2025
  • 1 min read


As we look ahead to 2026, we’re excited to announce that Empakglass’s Open Seminars will be returning — and once again in the vibrant and historic city of Lisbon, Portugal.


These seminars are all about bringing together industry minds and partners, innovators to explore the future of glass manufacturing, sustainability and design in a open minded enviroment.


Lisbon provides the perfect backdrop: a city known for its creativity, energy, and forward-thinking spirit.


Across the specific trainings, we’ll be diving into:


🔹 The basics of Container Glass Productions

🔹How Product development and mould design are powerful tools to reduce time to market and improve efficiency

🔹 Details do matter, when it comes to production consistency

🔹Sustainability strategies with real-world impact



For Dates, venue details and registration info follow the link: https://www.empakglass.com/events



Whether you’re a long-standing partner of Empak or just passionate about Container Glass Industry and Product Development, we can’t wait to welcome you!


These are seminars developed by professionals to professionals, on the glass packaging industry and industries that also contact with glass as a packaging material.





Would you like to know more?



If you need more detailed information on the fees, dates and target audience, contact Empakglass through: training@empakglass.com or management@empakglass.com



 
 





Meet now two of our colleagues, from Cold End & Quality — Edgar Neves and João Santos, while they are doing a Filling line assessment.



The mission?


To support a Glass Filler to access root cause for breakages occurring on their filling lines, with different bottles and capacities.




What is in fact a "Filling line Assessment"?


It is in the moment in which several of the Know-How of Empakglass comes together:


  1. Collect evidence – design specs, wall thickness maps, line data.

  2. Simulate with FEA – test vertical loads, impacts, and internal pressure in order to determine breakage ppm's on impacts, vertical loads (capping, storage empty and filled, transportation), pasteurization, thermal shock and internal pressure buildup (QC tests or even on transport conditions until it reaches the end consumer)

  3. Inspect the glass – locate defects, inclusions, or uneven zones.

  4. Audit the line – measure real impacts and forces using dummies that collect the forces/temperatures that the containers will withstand

  5. If possible, go to the glass plant where the bottles were produced and analyze on the shopfloor level how resilient the process is.

  6. Correlate & conclude – identify the real root cause and fix it.


It’s science, experience, and engineering — working together.





Hands-On Engineering, Real Results


At EmpakGlass, we don’t just design from a distance. We roll up our sleeves, hit the shop floor, and work side-by-side with our clients.


Our Service Engineers bring deep know-how in:


  • Process troubleshooting and forming parameter optimization,

  • Quality control and hot-end efficiency audits,

  • IS machine setup and training for line operators,

  • Coordination between design intent and production performance.


When we say we support “from concept to container,” this is exactly what we mean.



At EmpakGlass, we translate that message into action — stronger bottles, faster lines, and fewer headaches.





We look forward to new challenges and to continuing our mission of finding smart, effective solutions for the Glass Industry!





 
 

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